Staytus Terms and Conditions of Use

Last updated: 19 November 2016

Please read these Terms and Conditions of Use (the “Terms”) carefully before using the website (the “Staytus Website”) or the Staytus mobile software application (the “Staytus App”). The Staytus Program, the Staytus Website and the Staytus App (separately or collectively, the “Service”) are provided, owned and operated by Staytus Ltd (BVI) (“Staytus”, “us” or “we”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with the Terms. The Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by the Terms. If you disagree with any part of the Terms then you may not access the Service.

All references to Staytus include its agents, employees, officers, spokespersons and other affiliates.


The Staytus Program is a private service available by invitation only. The Staytus Program enables private communications between participating luxury hotels, resorts and properties (“Members”) and a selection of their guests. Members invite their most imporant VIP guests by giving them a Staytus Key. A guest who receives a Staytus Key may join the Staytus Program and become a “Subscriber”. Subscribers receive tailored, time-sensitive information, relevant updates, discounts, private invitations and promotional offers (the “Information”) from Members.

Subscribers use the Staytus App to receive the Information and participate in the Staytus Program. The Information is sent to the Staytus App through a combination of background content updates and occasional push notifications. When the Subscriber is checked into the Member hotel, resort or property, the Information is tailored to that Subscriber during his or her stay. When the Subscriber checks out , the Information will be reduced and tailored to the Subscriber’s location if location services are available. The Staytus App will re-commence receiving the Information when the Subscriber again checks in as an overnight guest at any Member hotel, resort or property.

You may become a User by downloading the Staytus Appfrom the App Store and installing it on your mobile device. A User may then become a Subscriber entering a valid Staytus Key into the Staytus App.

It is understood and agreed that Staytus may, in its sole discretion, modify or otherwise amend the Terms and/or the Privacy Policy by updating them on the website, and without any specific notice to you. By your use of the Service, you accept the Terms and the Privacy Policy, as modified at the time of such use. If you do not agree to the Terms or the Privacy Policy, as modified from time to time, then do not use or access the Service.

How the Staytus App Works:

In the Terms, the word “you” refers to a User or Subscriber of the Staytus App.

The Staytus App may be downloaded from the App Store for free. Use of the Staytus App is also completely free. Staytus does not charge any fees to the User or Subscriber whatsoever.

A Subscriber will receive Information from the Member, especially during the Subscriber’s stay at the Member location. The Information is adjusted depending on whether the Subscriber is checked in as an overnight guest at the Member, is visiting the Member’s location, is nearby the Member’s location, or far from the Member’s location. While the Subscriber is checked in as an overnight guest atthe Member, the Information is limited to that specific Member only. If the Subscriber is not checked in as an overnight guest at any Member, the Information may include content from one or more Members that are affiliated with the Member who provided the Staytus Key to the Subscriber.

Information, including special offers and privileges, may vary between Subscribers.

No Warranties:

The Service is provided “as is” with no guarantees or warranties whatsoever.

Staytus is not a party to any agreements between any Subscriber and any Member. Staytus shall not be held responsible for any service, behavior, representation, omission, or any action whatsoever made or not made by any Member. In case of any breach of any agreement between a Subscriber and a Member, the Subscriber shall not hold Staytus responsible or liable.

Staytus shall have no responsibility if a Subscriber refuses to comply with these Terms of Use.

Staytus does not provide guarantees of service, discounts, privileges, offers, or information. Staytus does not guarantee or warrant the availability or accuracy of any Information at any time whatsoever. Staytus does not provide refunds, and Subscribers understand that Staytus is unable to assure that a privilege or offer from a Member will be supplied as referenced in the Information, or at all.

Staytus has the right to suspend or cancel any Information, including any discount, offer or privilege, at any time and for any reason or no reason.


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, proof of your identity, your hotel room number, credit card information, contact information and/or demographic information. Purchases are made via the Member directly, and not via the Staytus App.

Links To Other Web Sites:

The Service may contain links to third­ party web sites or services that are not owned or controlled by Staytus.

Staytus has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Staytus shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. If a revision is material, we may at our sole discretion choose to attempt to notify Subscribers via the email addresses provided or via a notification on the Staytus App or the Staytus Website. What constitutes a material change will be determined at our sole discretion.

Contact Us:

If you have any questions about these Terms, please contact us at